Getting Help

Member Access

Use our online Member Access systsem to: 

1. Update contact and billing information
3. Submit support requests
4. Check the status of open support requests
   
5. Order new services

Phone and Email Support
Feel free to contact us directly if needed.

Documents
Browse our wiki site for a wide selection of online documentation.

Finding Answers

Comprehensive User Manuals
User manuals, online tutorials, and related resources are available to all current members. You may view these documents online, or download and print them.

Multiple copies of our copyrighted documentation may be distributed within your organization only. GNU/GPL and Creative Commons documentation may be freely distributed to anyone. In all cases, the documentation may not be modified and complete copyright notices must be included with every copy.

Download Archives
Various templates, manuals, tools, and suggested applications are available in our document repository. The full set of documents is available to current members only. 

Training

Regional Training Seminars
We are currently developing training seminars for beginners and advanced web site systems. Current members will be able to attend at substantial discounts.

On-site Training
Customized training can be conducted at a location of your choice. On-site training requires access to an Internet-connected computer lab with enough workstations for your attendees. Additional travel and material fees may apply.

You may want to consider incorporating comprehensive web training with your staff in-service days. Please contact Customer Service if you would like to explore on-site training opportunities.